Great furniture. No option to collect - delivery not ideal.

Item: Cielo
Rating: 4
Author: Vicky du Buisson vickydubuisson

Love the furniture. Excellent quality. I've never been disappointed with any furniture I bough at Cielo. The staff at the Roodepoort branch were also very helpful. However, you cannot choose to collect the furniture at a store or warehouse and you cannot choose the delivery date/time. Delivery is also quite expensive. It would be nice to have an option to collect.

Helpful (0)

Replies (1)

Cielo's replyOfficial

10 Mar 2026, 10:01

Good day Vicky

Thank you for sharing your feedback.

We’re delighted to hear that you love the furniture and continue to be impressed with the quality. It’s also wonderful to know that the team at our Roodepoort branch were helpful during your visit.

We do appreciate your comments regarding delivery costs and the option to collect from a store or warehouse. Feedback like yours is valuable, and we will certainly share it with the relevant team for consideration as we continuously look for ways to improve our service and delivery options.

Thank you for your continued support—we truly appreciate it and look forward to assisting you again in the future. 😊

Kind Regards
Customer Service Team

Cielo's reply10 Mar 2026, 10:01

Official

Good day Vicky

Thank you for sharing your feedback.

Thank you for your continued support—we truly appreciate it and look forward to assisting you again in the future. 😊

Kind Regards
Customer Service Team