JJ
Julie J
1 reviews | Active since Feb 2023
16 May 2024, 23:57
Great customer service experience
After desperately scouting around for living room furniture I finally found what I liked at Cielo. However every shade of grey was unavailable in JHB. Chante Burners from PE called me and went through her system, advised there's a 1 seater at Design Quarters as I wanted a true reflection of the shade and feel of fabric so I went into the store. She kept returning my calls following up and through and responding to my mails. She's very efficient and professional, went over and above to assist, very rarely do we experience this type of service. Wandisile at DQ was also very helpful at the store. Very pleased.
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Cielo's replyOfficial
17 May 2024, 08:11Dear Julie
Thank you for your positive feedback.
We're so pleased to hear that you had a positive experience with us, despite the initial challenge of finding the right shade of grey for your living room furniture. Chante Burners and Wandisile went above and beyond to ensure that you received the assistance you needed every step of the way.
Your kind words about Chante's efficiency and professionalism mean a lot to us, as providing exceptional service is always our priority. We'll be sure to pass along your compliments to both Chante and Wandisile, as recognition of their efforts.
We hope to be of service again soon
Kind Regards
Customer Service Team.
Thank you for your positive feedback.
We're so pleased to hear that you had a positive experience with us, despite the initial challenge of finding the right shade of grey for your living room furniture. Chante Burners and Wandisile went above and beyond to ensure that you received the assistance you needed every step of the way.
Your kind words about Chante's efficiency and professionalism mean a lot to us, as providing exceptional service is always our priority. We'll be sure to pass along your compliments to both Chante and Wandisile, as recognition of their efforts.
We hope to be of service again soon
Kind Regards
Customer Service Team.
Cielo's reply17 May 2024, 08:11
Official
Dear Julie
Thank you for your positive feedback.
We're so pleased to hear that you had a positive experience with us, despite the initial challenge of finding the right shade of grey for your living room furniture. Chante Burners and Wandisile went above and beyond to ensure that you received the assistance you needed every step of the way.
Your kind words about Chante's efficiency and professionalism mean a lot to us, as providing exceptional service is always our priority. We'll be sure to pass along your compliments to both Chante and Wandisile, as recognition of their efforts.
We hope to be of service again soon
Kind Regards
Customer Service Team.
Thank you for your positive feedback.
We're so pleased to hear that you had a positive experience with us, despite the initial challenge of finding the right shade of grey for your living room furniture. Chante Burners and Wandisile went above and beyond to ensure that you received the assistance you needed every step of the way.
Your kind words about Chante's efficiency and professionalism mean a lot to us, as providing exceptional service is always our priority. We'll be sure to pass along your compliments to both Chante and Wandisile, as recognition of their efforts.
We hope to be of service again soon
Kind Regards
Customer Service Team.