GB
Gabriel B
1 reviews | Active since Dec 2019
08 Jul 2020, 14:12
Good Products. Bad Courriers
Awesome shop. Beautiful products (the Carlisle range is quite tricky to assemble). Cielo is using the wring courier company - Campos cannot provide an ETA on delivery times. They themselves have admitted that technologically they are quite limited to share ETA’s so there’s no use in trying to track tour parcel from them.
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Cielo's replyOfficial
08 Jul 2020, 23:03Dear Gabriel
Thank you for your positive rating.
We really glad that you love our products. We appreciate your feedback regarding the assembly of the Carlisle Range - we will forward same to our Product Manager to look into.
We also take heed to your logistic insight regarding our third party courier service. This will be shared with our Logistics Team.
We appreciate your support and hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Regards
Customer Care Department.
Thank you for your positive rating.
We really glad that you love our products. We appreciate your feedback regarding the assembly of the Carlisle Range - we will forward same to our Product Manager to look into.
We also take heed to your logistic insight regarding our third party courier service. This will be shared with our Logistics Team.
We appreciate your support and hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Regards
Customer Care Department.
Cielo's reply08 Jul 2020, 23:03
Official
Dear Gabriel
Thank you for your positive rating.
We really glad that you love our products. We appreciate your feedback regarding the assembly of the Carlisle Range - we will forward same to our Product Manager to look into.
We also take heed to your logistic insight regarding our third party courier service. This will be shared with our Logistics Team.
We appreciate your support and hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Regards
Customer Care Department.
Thank you for your positive rating.
We really glad that you love our products. We appreciate your feedback regarding the assembly of the Carlisle Range - we will forward same to our Product Manager to look into.
We also take heed to your logistic insight regarding our third party courier service. This will be shared with our Logistics Team.
We appreciate your support and hope to be of service again soon!
As a valued customer, we would like to thank you for your business and support.
Regards
Customer Care Department.