Good furniture and sales, however delivery service is poor

good furniture, good sales team, however I experienced problems with delivery. The courier company sent me notice via sms (did not even call me) when I was not at home and delivered within the hour of the sms. I rushed back home from where I was only to see my items left on my driveway saying to my helper that they are not allowed to enter my house. I find it unacceptable that they left my stuff on the driveway. I complained to the salesperson about this, however I did not receive any feedback from him which I had requested. If the customer is forced to accept that you deliver then please ensure that delivery service is acceptable to the customer. Also giving notice that you are delivering within the hour is definitely not acceptable. We also have c****s and responsibilities.