VR
Vinesh R
1 reviews | Active since Mar 2015
10 Nov 2022, 16:15
Good Customer Service the second time round
We had some issues with the couches we ordered online, we immediately contacted the contact centre. The first customer care consultant didn’t give us any feedback for over a week but we called again and Dayyanah Jaffa dealt with our query the second time. She was extremely helpful and efficient. She contacted the supplier and everything was sorted out in a few days.
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Cielo's replyOfficial
10 Nov 2022, 16:22Dear Vinesh
Thank you for your positive review.
We sincerely apologies for the inconvenience caused initially contacting our Aftersales department.
However, we are very pleased that Dayyanah was able to ease your disappointment and resolve the matter for you.
We would like to thank you for your awesome commendation for Dayyanah. We will most definitely convey your sentiments to her and our Management Team.
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care
Thank you for your positive review.
We sincerely apologies for the inconvenience caused initially contacting our Aftersales department.
However, we are very pleased that Dayyanah was able to ease your disappointment and resolve the matter for you.
We would like to thank you for your awesome commendation for Dayyanah. We will most definitely convey your sentiments to her and our Management Team.
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care
Cielo's reply10 Nov 2022, 16:22
Official
Dear Vinesh
Thank you for your positive review.
We sincerely apologies for the inconvenience caused initially contacting our Aftersales department.
However, we are very pleased that Dayyanah was able to ease your disappointment and resolve the matter for you.
We would like to thank you for your awesome commendation for Dayyanah. We will most definitely convey your sentiments to her and our Management Team.
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care
Thank you for your positive review.
We sincerely apologies for the inconvenience caused initially contacting our Aftersales department.
However, we are very pleased that Dayyanah was able to ease your disappointment and resolve the matter for you.
We would like to thank you for your awesome commendation for Dayyanah. We will most definitely convey your sentiments to her and our Management Team.
As a valued customer, we would like to thank you for your business and support.
Kind RegardsCustomer Care