Good customer service for Cielo Online by Monaliso Tose

I purchased a Headboard online on the 15th August an received an reply after making payments that it's not available on stock an production will take 6-7 weeks. I responded an they went AWOL on me. That 1day I received an email from Monalisa Tose, I ignored it but then after 2days I decided to respond. Immediately after my response she responded as well giving me an update an apologizing for the inconvenience. She then made sure that she sends me emails twice a 2 week to give me an update.

Then on Monday she tied me that my Headboard is completed an ready for dispatch. It didn't even take 7days cause today my Headboard was delivered an I'm impressed .High 5 to Monalisa Tose, thank you for all your efforts an for all the updates. Keep up the good work an continue doing all this to all your customers.