SC
SETH C
1 reviews | Active since Jun 2020
30 Jun 2020, 09:50
Good after sales service
Couch was ordered online and delivered when promised. The foot of the couch was loose. Cielo sent an assessor within a week who established this was a factory fault. A replacement couch was delivered soon after, as promised. The original couch was collected at the same time as the replacement was delivered. Good after sales service considering the unfortunate factory fault.
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Cielo's replyOfficial
30 Jun 2020, 15:57Dear Seth
Thank you for your review.
We are very pleased that your experience with us was an extremely seamless one.
We do not only provide stylish and quality furniture, but strive to provide the service that matches it.
We hope to be of service to you again soon.
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department
Thank you for your review.
We are very pleased that your experience with us was an extremely seamless one.
We do not only provide stylish and quality furniture, but strive to provide the service that matches it.
We hope to be of service to you again soon.
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department
Cielo's reply30 Jun 2020, 15:57
Official
Dear Seth
Thank you for your review.
We are very pleased that your experience with us was an extremely seamless one.
We do not only provide stylish and quality furniture, but strive to provide the service that matches it.
We hope to be of service to you again soon.
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department
Thank you for your review.
We are very pleased that your experience with us was an extremely seamless one.
We do not only provide stylish and quality furniture, but strive to provide the service that matches it.
We hope to be of service to you again soon.
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department