GK
Gerhard K
1 reviews | Active since Dec 2019
08 Nov 2022, 10:51
Good after sales service
I recently bought a Stormfox SUP board from them and it arrived with a broken paddle clip. After contacting them they offered to send me a replacement clip. Interacting with support over email was a bit slow, but otherwise satisfied with the service received.
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Replies (1)
Cielo's replyOfficial
08 Nov 2022, 10:58Dear Gerhard
Thank you for your great review.
Your feedback is well received and we are constantly working at improving our customer experience.
We are pleased that the Aftersales team was able to assist you with your matter.
We hope to be of service to you again soon.
Kind Regards
Customer Care
Thank you for your great review.
Your feedback is well received and we are constantly working at improving our customer experience.
We are pleased that the Aftersales team was able to assist you with your matter.
We hope to be of service to you again soon.
Kind Regards
Customer Care
Cielo's reply08 Nov 2022, 10:58
Official
Dear Gerhard
Thank you for your great review.
Your feedback is well received and we are constantly working at improving our customer experience.
We are pleased that the Aftersales team was able to assist you with your matter.
We hope to be of service to you again soon.
Kind Regards
Customer Care
Thank you for your great review.
Your feedback is well received and we are constantly working at improving our customer experience.
We are pleased that the Aftersales team was able to assist you with your matter.
We hope to be of service to you again soon.
Kind Regards
Customer Care