M
Mpho

1 reviews | Active since Apr 2021

20 Apr 2021, 15:31

Give That Ghirl A Raise!!!

Definitely 10 stars for the Cielo team, especially Pelisa Rqoza for her amazing attitude and prompt responses!!

So I ordered a set of cast iron pots. The order came earlier than expected and I was over the moon. Unfortunately, it was the wrong colour. Same day the package arrived, I sent an email through to after sales and thats how I met Pelisa. The very next day, she received my worrying email, she sprung to action and organised that a swap is possible. Spoke to her on Friday and on Monday before midday, the driver was at my gate!

Thank you so very much lovely lady...may you continue being that light shining bright...!You were very kind, understanding and I especially loved how quickly you got it all sorted...!

Im certainly going to be ordering online more all because you treated me like Im your only customer! Stay humble...Shine brighter...!!! Thank You!!!

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Replies (1)
Cielo
Cielo's reply20 Apr 2021, 16:48
Official
Good day Mpho,

Thank you so much for the excellent review.

We are sure to give Pelisa the recognition she deserves.

We are delighted to know that Pelisa assisted you promptly.

We look forward to seeing you again, very soon we hope.



Kind regards,

Customer Care