From bad to good - Superb service

<p>I wanted to thank Claire Koen at Cielo for going the extra mile to rectify a delivery issue. I purchased a swinging chair for my daughter for Christmas. Only to find when the chair arrived that there was a flaw with the pole and base. After waiting three weeks for the replacement parts to arrive I lost the plot when they were delivered to my office (because there is no way they would fit in my car to get them home).</p> <p>When I explained the situation to Claire (and not in the most polite way given how irate I was) she went the extra mile to ensure that I could receive an after hours delivery the same evening so that my daughter could finally use her chair.</p> <p>The parts arrived, they fitted and now the chair is merrily swinging and the child is happy.</p> <p>Thanks so much Claire! For making the effort and enduring my extreme irritation.</p>