GS
Gernot S
1 reviews | Active since Jun 2023
29 Jun 2023, 17:13
friendly helpful recommendable
We went to Cielo in Somerset West. They have very friendly and helpful staff.
The delivery was on time and the communication was excellent.
What I didn't like were the high delivery charges and the sometimes unpleasant smell in the shop, which could be good but is absolutely too intense here. You get a headache and have the feeling to leave the shop quickly.
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Replies (1)
Cielo's replyOfficial
30 Jun 2023, 15:46Dear Gernot
Thank you for sharing your feedback about your experience at Cielo in Somerset West.
It's great to hear that the staff was friendly and helpful and that the delivery was punctual with excellent communication. Positive customer service experiences can make a significant difference in the overall shopping experience.
Also, thank you for highlighting the concern; we will address is accordingly.
Best regards
Cielo Customer Care
Thank you for sharing your feedback about your experience at Cielo in Somerset West.
It's great to hear that the staff was friendly and helpful and that the delivery was punctual with excellent communication. Positive customer service experiences can make a significant difference in the overall shopping experience.
Also, thank you for highlighting the concern; we will address is accordingly.
Best regards
Cielo Customer Care
Best regards,
Cielo's reply30 Jun 2023, 15:46
Official
Dear Gernot
Thank you for sharing your feedback about your experience at Cielo in Somerset West.
It's great to hear that the staff was friendly and helpful and that the delivery was punctual with excellent communication. Positive customer service experiences can make a significant difference in the overall shopping experience.
Also, thank you for highlighting the concern; we will address is accordingly.
Best regards
Cielo Customer Care
Thank you for sharing your feedback about your experience at Cielo in Somerset West.
It's great to hear that the staff was friendly and helpful and that the delivery was punctual with excellent communication. Positive customer service experiences can make a significant difference in the overall shopping experience.
Also, thank you for highlighting the concern; we will address is accordingly.
Best regards
Cielo Customer Care
Best regards,