MM
Mrs M
1 reviews | Active since May 2022
20 Oct 2022, 12:06
Faulty clock replacement
After purchasing a faulty clock from Cielo, I returned it to their warehouse at Linbro Business Park. They made me two offers which were to replace or refund. I opted for a replacement and chose to wait for October delivery. The clock was purchased in May but Pelisa Rqoza kept me updated all the time regarding delivery dates and all. Cielo managers also delivered the clock for free because of the waiting period. I am grateful that i waited it out and I am happy with my purchase. Thank you Cielo for treating me with kindness and respect as a first time buyer that will most certainly return to your store. Happy Client. Buli Molokoane
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Replies (1)0
Replies (1)Cielo's replyOfficial
20 Oct 2022, 12:48Dear Mrs Molokoane
Thank you dearly for your positive review.
We thank you for your commendation Pelisa Roqoza. We will definitely convey your sentiments to her and our management team.
We appreciate the patience and consideration offered, especially considering the long timeframe in resolving your matter.
Your business and support is greatly appreciated.
We look forward to being of service to you again in future.
Kind Regards
Customer Care
Thank you dearly for your positive review.
We thank you for your commendation Pelisa Roqoza. We will definitely convey your sentiments to her and our management team.
We appreciate the patience and consideration offered, especially considering the long timeframe in resolving your matter.
Your business and support is greatly appreciated.
We look forward to being of service to you again in future.
Kind Regards
Customer Care
Best regards,
Cielo's reply20 Oct 2022, 12:48
Official
Dear Mrs Molokoane
Thank you dearly for your positive review.
We thank you for your commendation Pelisa Roqoza. We will definitely convey your sentiments to her and our management team.
We appreciate the patience and consideration offered, especially considering the long timeframe in resolving your matter.
Your business and support is greatly appreciated.
We look forward to being of service to you again in future.
Kind Regards
Customer Care
Thank you dearly for your positive review.
We thank you for your commendation Pelisa Roqoza. We will definitely convey your sentiments to her and our management team.
We appreciate the patience and consideration offered, especially considering the long timeframe in resolving your matter.
Your business and support is greatly appreciated.
We look forward to being of service to you again in future.
Kind Regards
Customer Care
Best regards,
