SS
Sonja S

1 reviews | Active since Dec 2024

29 Dec 2024, 13:53

Fantastic service, average product

We bought 6 barstools and they were delivered quickly, efficiently and very well packed. The quality of the stools themselves are average. The seats on the stools are woven and the weave is not tight enough to sit comfortably, so you end up sort of hanging into the frame as you sit on it. Not very comfortable. There are also some snags that could have been finished off more elegantly, like the sharp ends of staples sticking out underneath the stool that we’ve been hurt by a couple of times. I wouldn’t order from them again. Especially at the price.

0
Replies (1)
Cielo
Cielo's reply30 Dec 2024, 09:14
Official
Dear Sonja, 

Thank you for bringing this to our attention. 
We sincerely apologize for the challenges you're facing with your chairs. 
Please anticipate a call from our aftersales team to try to resolve your query. 

Kind Regards, 
Customer Service Team