DC
Dynamic C
1 reviews | Active since Jan 2020
23 Jun 2021, 14:23
Fantastic Response Client Service
I have been very impressed with the response to a mistake on my delivery. One of the bar stools delivered required assembly. However, it had two left legs and could not be assembled. Mistakes happen. It is how the company responds to the problem. After notifying the support agent about the issue, the matter was resolved in a friendly, polite and efficient manner. Problem solved and within hours. Thank you to Daniel at the warehouse and to the support agent who assisted me with the process. Much appreciated.
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Replies (1)Cielo's replyOfficial
29 Jun 2021, 21:21Good day Dynamic,
Thank you so much for the excellent review.
We are sure to give Daniel and the team the recognition they deserve.
We appreciate your understanding and your patience to have the matter rectified.
We trust that we will be seeing you again very soon.
May you have a wonderful evening.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give Daniel and the team the recognition they deserve.
We appreciate your understanding and your patience to have the matter rectified.
We trust that we will be seeing you again very soon.
May you have a wonderful evening.
Kind regards,
Customer Care
Cielo's reply29 Jun 2021, 21:21
Official
Good day Dynamic,
Thank you so much for the excellent review.
We are sure to give Daniel and the team the recognition they deserve.
We appreciate your understanding and your patience to have the matter rectified.
We trust that we will be seeing you again very soon.
May you have a wonderful evening.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give Daniel and the team the recognition they deserve.
We appreciate your understanding and your patience to have the matter rectified.
We trust that we will be seeing you again very soon.
May you have a wonderful evening.
Kind regards,
Customer Care
