pM
palesa M
1 reviews | Active since Sept 2015
11 Jun 2020, 14:42
Extremely bad service
I wish I had read these reviews before making a purchase here. What you see on their online store is not available and you will spend money on something that will be delivered weeks later. Their sales contacts provide no service at all. Monique Erasmus has been a complete waste of my time. If i knew I'd be without a bed for a month I would have gone to another store! What pathetic service! I will never make this mistake again. Don't bother with your automatic responses!
Helpful (0)
Replies (1)0
Replies (1)Cielo's replyOfficial
12 Jun 2020, 12:36Dear Palesa
Thank you for your review.
We are truly sorry for your customer service experience.
We, therefore would like to apologize for not meeting your expectations in this regard.
Our Online Sales Agent has updated you regarding the items at manufacturing and the expected time of completion.
We will keep you duly informed with regard to any changes.
Thank you for your review.
We are truly sorry for your customer service experience.
We, therefore would like to apologize for not meeting your expectations in this regard.
Our Online Sales Agent has updated you regarding the items at manufacturing and the expected time of completion.
We will keep you duly informed with regard to any changes.
As a valued customer. We would like to thank you for your business and support.
Keep Well. Stay Safe,
Regards
Customer Care Department
Cielo's reply12 Jun 2020, 12:36
Official
Dear Palesa
Thank you for your review.
We are truly sorry for your customer service experience.
We, therefore would like to apologize for not meeting your expectations in this regard.
Our Online Sales Agent has updated you regarding the items at manufacturing and the expected time of completion.
We will keep you duly informed with regard to any changes.
Thank you for your review.
We are truly sorry for your customer service experience.
We, therefore would like to apologize for not meeting your expectations in this regard.
Our Online Sales Agent has updated you regarding the items at manufacturing and the expected time of completion.
We will keep you duly informed with regard to any changes.
As a valued customer. We would like to thank you for your business and support.
Keep Well. Stay Safe,
Regards
Customer Care Department
