J
Johannes
1 reviews | Active since Mar 2024
21 Mar 2024, 13:40
Exceptional Service
I ordered 4 casserole pots with Cielo. I am so happy with the service i got from them, they kept their promise with the delivery time, constantly informing me about my order and how far it is. One pot was damaged and i informed them about the matter and they swiftley help me and replaced the damaged pot. I highly recommend Cielo to fellow South Africans. Their service is world class.
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Cielo's replyOfficial
22 Mar 2024, 10:35Dear Johannes,
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had such a positive interaction with our team and that you are satisfied with your purchase of the Novelle pots.
Ensuring a seamless and efficient shopping experience for our customers is always our top priority, and we are thrilled to hear that we were able to meet your expectations. Your acknowledgment of our commitment to timely delivery, proactive communication, and swift resolution of any issues that arose warms our hearts and reinforces our dedication to providing exceptional service.
We are sorry for the inconvenience caused by the damaged pot, but we're glad we could swiftly address the matter and replace it for you. Your satisfaction is of the utmost importance to us, and we appreciate your trust in us to resolve the issue promptly.
We look forward to serving you again in the future.
Regards
Customer Care Services
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had such a positive interaction with our team and that you are satisfied with your purchase of the Novelle pots.
Ensuring a seamless and efficient shopping experience for our customers is always our top priority, and we are thrilled to hear that we were able to meet your expectations. Your acknowledgment of our commitment to timely delivery, proactive communication, and swift resolution of any issues that arose warms our hearts and reinforces our dedication to providing exceptional service.
We are sorry for the inconvenience caused by the damaged pot, but we're glad we could swiftly address the matter and replace it for you. Your satisfaction is of the utmost importance to us, and we appreciate your trust in us to resolve the issue promptly.
We look forward to serving you again in the future.
Regards
Customer Care Services
Cielo's reply22 Mar 2024, 10:35
Official
Dear Johannes,
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had such a positive interaction with our team and that you are satisfied with your purchase of the Novelle pots.
Ensuring a seamless and efficient shopping experience for our customers is always our top priority, and we are thrilled to hear that we were able to meet your expectations. Your acknowledgment of our commitment to timely delivery, proactive communication, and swift resolution of any issues that arose warms our hearts and reinforces our dedication to providing exceptional service.
We are sorry for the inconvenience caused by the damaged pot, but we're glad we could swiftly address the matter and replace it for you. Your satisfaction is of the utmost importance to us, and we appreciate your trust in us to resolve the issue promptly.
We look forward to serving you again in the future.
Regards
Customer Care Services
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had such a positive interaction with our team and that you are satisfied with your purchase of the Novelle pots.
Ensuring a seamless and efficient shopping experience for our customers is always our top priority, and we are thrilled to hear that we were able to meet your expectations. Your acknowledgment of our commitment to timely delivery, proactive communication, and swift resolution of any issues that arose warms our hearts and reinforces our dedication to providing exceptional service.
We are sorry for the inconvenience caused by the damaged pot, but we're glad we could swiftly address the matter and replace it for you. Your satisfaction is of the utmost importance to us, and we appreciate your trust in us to resolve the issue promptly.
We look forward to serving you again in the future.
Regards
Customer Care Services