BW
Brandon W

1 reviews | Active since Aug 2024

01 Aug 2024, 15:53

Excellent service received

I received excellent service from Vuyolwethu Mate, a customer service agent. Vuyolwethu went above and beyond to ensure that my goods were delivered timeously. My goods were damaged during delivery (by a third party delivery company, at no fault of Cielo) and Vuyolwethu made sure that a new order was filled immediately and placed a rush on delivery. I received my goods 4 working days later. I wish all companies cared about their customers happiness as much as Cielo and Vuyolwethu. Thank you for the excellent service.

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Replies (1)
Cielo
Cielo's reply01 Aug 2024, 16:16
Official
Dear Brandon, 

Thank you for your positive feedback. 

We value your feedback and support. 

We will pass on your kind words to Vuyolwethu and her superiors. 

Hope to be of service again soon!

Kind Regards
Customer Service Team.