1 reviews | Active since Oct 2021
Excellent Service from Cielo; outstanding after sales service.
Purchased a bedroom suite few years back from Cielo in Ballito Junction. Recently one of the legs got damaged so I went to visit the store in Ballito. The Store Manager Alisha Naidoo immediately asked me if she can assist me in anyway. I told her about the bed leg, and she gave me her card and said she'll arrange a new set for me. The next day I got a call from Cielo to say they'll will supply me with new bed legs (all I was required is to pay courier fees as this bed was no longer under warranty) Next, I got a call to advise that the courier delivering my goods was hijacked. They immediately sprang into action to order me a new set. This arrived soon after and I was appreciative of their assistance. Soon after another parcel arrived with a note to apologise for the delay in delivery etc. which definitely not their own doing. They gifted me with some chopping boards for which I was extremely impressed and grateful.
We truly appreciate you taking the time to share your experience with us.
It's fantastic to hear that you chose Ballito Junction for your bedroom suite purchase, and we're delighted that our team, especially Store Manager, was able to provide you with the assistance you needed..
We look forward to assisting you again soon.
Kind regards
Customer Care dept
We truly appreciate you taking the time to share your experience with us.
It's fantastic to hear that you chose Ballito Junction for your bedroom suite purchase, and we're delighted that our team, especially Store Manager, was able to provide you with the assistance you needed..
We look forward to assisting you again soon.
Kind regards
Customer Care dept
