Excellent service and quality products.

1. Purchased a bed several years back. One of the components wore our over time and use and made an inquiry with the store to find out if the part is still available for replacement. Correspondence was brisk. A quote was generated, I paid and the part was delivered. 2. Purchased a lounge suit that was not physically available in store. I was not happy with the product and raised a concern with the store. After-sales quickly allocated case no. and started working on the replacement process: Return the products(they arrange for collection)> assess and re-supply with alternatinative> Refund difference.

I have been very impressed with the level of service received and the quality of the products I have purchased. They follow up with you to check if you are content and not the other way around. Will definitely continue doing business with Cielo.