KK
Kudakwashe K
1 reviews | Active since Jul 2024
12 Jul 2024, 10:40
Excellent service
I recently ordered two beds for my children from Cielo, but unfortunately, they were out of stock at the time. I was in a bit of a hurry and needed a expedited delivery. Zikhona Pillay, a Customer Sales Liaison at Cielo, stepped in to help. Despite an initial estimate of 4-6 weeks for manufacture and delivery, Zikhona went above and beyond to ensure our order was prioritised. As a result of her going the extra mile, the beds were manufactured and delivered in just 2 weeks. Thank you for making the order process a smooth and hassle free experience and for always keeping us updated. I highly recommend Cielo for their excellent customer service and quality products.
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Replies (1)Cielo's replyOfficial
12 Jul 2024, 10:59Good day
Thank you for the great feedback regarding your experience.
We appreciate that you took the time to commend the agent and we will ensure to relay your sentiments to her.
Kind Regard
Customer Service Team
Thank you for the great feedback regarding your experience.
We appreciate that you took the time to commend the agent and we will ensure to relay your sentiments to her.
Kind Regard
Customer Service Team
Cielo's reply12 Jul 2024, 10:59
Official
Good day
Thank you for the great feedback regarding your experience.
We appreciate that you took the time to commend the agent and we will ensure to relay your sentiments to her.
Kind Regard
Customer Service Team
Thank you for the great feedback regarding your experience.
We appreciate that you took the time to commend the agent and we will ensure to relay your sentiments to her.
Kind Regard
Customer Service Team
