SH
Sue H
1 reviews | Active since May 2022
04 May 2022, 10:41
Excellent refund process and communication
I bought an item from Cielo online, and when it arrived it was not suitable for my purpose. Cielo immediately agreed to refund me, with excellent communication, and the item was collected and I received my refund timeously.
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Cielo's replyOfficial
04 May 2022, 10:56Dear Sue
Thank you for your positive review. We would like to thank you for your awesome commendation. We will most definitely convey your sentiments to your aftersales agent and our Management Team. We are very glad that your aftersales service has been a seamless one.We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Warm RegardsCustomer Care
Thank you for your positive review. We would like to thank you for your awesome commendation. We will most definitely convey your sentiments to your aftersales agent and our Management Team. We are very glad that your aftersales service has been a seamless one.We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Warm RegardsCustomer Care
Cielo's reply04 May 2022, 10:56
Official
Dear Sue
Thank you for your positive review. We would like to thank you for your awesome commendation. We will most definitely convey your sentiments to your aftersales agent and our Management Team. We are very glad that your aftersales service has been a seamless one.We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Warm RegardsCustomer Care
Thank you for your positive review. We would like to thank you for your awesome commendation. We will most definitely convey your sentiments to your aftersales agent and our Management Team. We are very glad that your aftersales service has been a seamless one.We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Warm RegardsCustomer Care