CC
Celeste C
1 reviews | Active since Jan 2022
21 May 2025, 13:24
Excellent product and outstanding customer service
I ordered an electric recliner chair from the store in Brooklyn Mall, Pretoria. They were very helpful. The delivery done while I was not at home so a neighbour signed. But when I got home, I saw that a door had been delivered instead of the recliner. I emailed the store in Brooklyn, and their customer service sorted it out very quickly. I am happy with the chair and the quick resolution of the develiry hiccup.
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Replies (1)Cielo's replyOfficial
21 May 2025, 13:32Dear Celeste,
Thank you for your positive review.
We are happy we could correct the delivery error swiftly and that you are now enjoying your recliner.
It was a pleasure assisting you, and we hope to serve you again soon.
Kind regards,
Customer Service Team
Thank you for your positive review.
We are happy we could correct the delivery error swiftly and that you are now enjoying your recliner.
It was a pleasure assisting you, and we hope to serve you again soon.
Kind regards,
Customer Service Team
Cielo's reply21 May 2025, 13:32
Official
Dear Celeste,
Thank you for your positive review.
We are happy we could correct the delivery error swiftly and that you are now enjoying your recliner.
It was a pleasure assisting you, and we hope to serve you again soon.
Kind regards,
Customer Service Team
Thank you for your positive review.
We are happy we could correct the delivery error swiftly and that you are now enjoying your recliner.
It was a pleasure assisting you, and we hope to serve you again soon.
Kind regards,
Customer Service Team
