BM
Banele M
1 reviews | Active since Aug 2015
31 Oct 2024, 15:56
Excellent Customer Service
Cielo tele-interaction and tracking is excellent - my full score and appreciation to the team. Unfortunately, a damaged item has been delivered that I'd appreciate replacement - I will be in contact with AntionetD and the team.
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Cielo's replyOfficial
31 Oct 2024, 16:16Dear Banele,
Thank you very much for your positive feedback.
This is so heartwarming to read.
We sincerely apologize for the damaged item, Antonia will reach out shortly to arrange a replacement.
Please anticipate her call.
Kind Regards,
Customer Service Team.
Thank you very much for your positive feedback.
This is so heartwarming to read.
We sincerely apologize for the damaged item, Antonia will reach out shortly to arrange a replacement.
Please anticipate her call.
Kind Regards,
Customer Service Team.
Cielo's reply31 Oct 2024, 16:16
Official
Dear Banele,
Thank you very much for your positive feedback.
This is so heartwarming to read.
We sincerely apologize for the damaged item, Antonia will reach out shortly to arrange a replacement.
Please anticipate her call.
Kind Regards,
Customer Service Team.
Thank you very much for your positive feedback.
This is so heartwarming to read.
We sincerely apologize for the damaged item, Antonia will reach out shortly to arrange a replacement.
Please anticipate her call.
Kind Regards,
Customer Service Team.