1 reviews | Active since May 2015
Excellent Customer Service.
Hi Luvo-Lwam Brandt,
I am writing to express my sincere gratitude for the swift and efficient service regarding the exchange of the Kate Headboard-Q-Velvet Teal. The Queen size ordered was damaged in transit, however due to no stock and discontinuation of the product, i requested to swap the queen size, with the King size. The king headboard was delivered, and I was delighted with the prompt resolution. Furthermore, it was swapped at no extra cost to me, and collected and returned by courier.
Your customer service was exemplary throughout this process, and I truly appreciate the top-notch support. I will certainly recommend your superior company to others based on this positive experience.
Thank you once again for your outstanding service.
Best regards,
Faiyaz
Thank you for sharing such detailed and positive feedback, Faiyaz!
It’s wonderful to hear that the issue with the damaged Kate Headboard was resolved smoothly and to your satisfaction.
Your kind words about our customer service mean a lot, and we’ll be sure to pass along your appreciation to the team.
We're delighted that you had a great experience and look forward to assisting you again in the future!
Kind Regards
Customer Service Team
Thank you for sharing such detailed and positive feedback, Faiyaz!
It’s wonderful to hear that the issue with the damaged Kate Headboard was resolved smoothly and to your satisfaction.
Your kind words about our customer service mean a lot, and we’ll be sure to pass along your appreciation to the team.
We're delighted that you had a great experience and look forward to assisting you again in the future!
Kind Regards
Customer Service Team