CD
Charles D
1 reviews | Active since Feb 2018
07 Apr 2021, 15:59
Excellent customer service!
I bought a chair from Cielo via Takealot and received the wrong mountings/brackets for this particular chair. After talking to Renuschka at customer care, my problem was solved and the correct part was dispatched to fix the chair. 100% for excellent customer service!
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Cielo's replyOfficial
07 Apr 2021, 16:51Good day Charles,
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that Renuschka managed to resolve the matter in the manner in which she did.
We hope to see you again very soon.
Have a wonderful evening.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that Renuschka managed to resolve the matter in the manner in which she did.
We hope to see you again very soon.
Have a wonderful evening.
Kind regards,
Customer Care
Cielo's reply07 Apr 2021, 16:51
Official
Good day Charles,
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that Renuschka managed to resolve the matter in the manner in which she did.
We hope to see you again very soon.
Have a wonderful evening.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are sure to give Renuschka the recognition she deserves.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that Renuschka managed to resolve the matter in the manner in which she did.
We hope to see you again very soon.
Have a wonderful evening.
Kind regards,
Customer Care