SM
Samukelisiwe M
1 reviews | Active since Feb 2012
17 Sept 2021, 23:21
Excellent Customer Service
So my sister introduced me to them over a year ago and I have to say. It's absolute love from both sides 😉 So I brought a duck feather duvet inner, I did not know I was allergic, I sneezed from the minute I opened the packaging and emailed them weeks later and honestly didn't expect the beautiful service I received. They allowed me to return the unused feather duck inner for a new normal inner and collected the duck feather inner and delivered the new inner within a space of 5 days. Life's good with Cielo❤️
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Replies (1)Cielo's replyOfficial
18 Sept 2021, 09:11Good day Samukelisiwe,
Thank you so much for the excellent review.
We are delighted to know that you are feeling better and that your allergy has subsided.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful weekend.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are delighted to know that you are feeling better and that your allergy has subsided.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful weekend.
Kind regards,
Customer Care
Cielo's reply18 Sept 2021, 09:11
Official
Good day Samukelisiwe,
Thank you so much for the excellent review.
We are delighted to know that you are feeling better and that your allergy has subsided.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful weekend.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are delighted to know that you are feeling better and that your allergy has subsided.
We are sure to provide the person/s responsible with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful weekend.
Kind regards,
Customer Care
