WV
Wilmare V
1 reviews | Active since Jun 2018
25 Oct 2018, 07:31
Excellent customer service
After my initial complaint about cielo, I would like to change my review to a 5 star. Cielo handled my complaint with the utmost professionalism. They came up with a solution and provided my redund within 2 days. It is refreshing working with a company that can take ownership of problems and that handle customers with such respect. I will continue ordering from them in future
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Cielo's replyOfficial
31 Jan 2019, 19:57Dear Wilmare,
Thank you for your positive feedback. Problems are bound to happen, but it is how we deal with it that counts. Our customer care consultants are held to high standards and to find solutions to problems swiftly. We will share your feedback with our Customer Care department. We are glad to hear that we have dealt with your problem efficiently and we are looking forward to be of service again soon.
Warm regards
CIELO
On behalf of the CIELO Management Team
Thank you for your positive feedback. Problems are bound to happen, but it is how we deal with it that counts. Our customer care consultants are held to high standards and to find solutions to problems swiftly. We will share your feedback with our Customer Care department. We are glad to hear that we have dealt with your problem efficiently and we are looking forward to be of service again soon.
Warm regards
CIELO
On behalf of the CIELO Management Team
Cielo's reply31 Jan 2019, 19:57
Official
Dear Wilmare,
Thank you for your positive feedback. Problems are bound to happen, but it is how we deal with it that counts. Our customer care consultants are held to high standards and to find solutions to problems swiftly. We will share your feedback with our Customer Care department. We are glad to hear that we have dealt with your problem efficiently and we are looking forward to be of service again soon.
Warm regards
CIELO
On behalf of the CIELO Management Team
Thank you for your positive feedback. Problems are bound to happen, but it is how we deal with it that counts. Our customer care consultants are held to high standards and to find solutions to problems swiftly. We will share your feedback with our Customer Care department. We are glad to hear that we have dealt with your problem efficiently and we are looking forward to be of service again soon.
Warm regards
CIELO
On behalf of the CIELO Management Team