IH
Ilze H

1 reviews | Active since Jun 2022

21 Jun 2022, 07:28

Excellent Customer Service

To whom it may concern

Following our very bad instore experience on the 14th of June, we expected an apologetic Email in response.

However, this expectation was far exceeded by the Very professional, in fact exceptional service we immediately received from Marius Willemse (Manager of Stoneridge). In this day an age, post covid, where business is only now starting To pick up, employees like Marius have given us the hope that the customer experience will promote Sales and sustain a company such as Cielo well into The future.

Thank you for the personal investment that Marius Provided us with and we hope that this email will be a testimont as to why he is the Manager that will keep us supporting Cielo for years to come.

Marius you are a Super star, thank you.

Best wishes The Hewitt family

0
Replies (1)
Cielo
Cielo's reply21 Jun 2022, 09:11
Official
Dear Ilize (Hewitt Family)

Thank you for your positive.

We would like to thank you for your awesome commendation for Marius Willemse. We will most definitely convey your sentiments to him and our Senior Management Team.

He is an amazing manager upholding and exceeding our customer service expectations. 

We are very glad that he was able to ease the disappointment with your initial encounter. 

We look forward to being of service to you again. 

Thank you dearly for your business and support. 

Kind Regards
Customer Care