Excellent communication

I purchased an electric recliner in February 2024. After 6 months the wooden strut of the seat broke. This was replaced by the manufacturer. A few months later an electric cable stopped working and once again this was replaced. Cielo's communication and organization was faultless. Antonio followed up with me regularly in order to ascertain where we were in the repair process. My only complaint is that it was an expensive product that broke twice in a short space of time. The warranty was for a year and this time has now expired. I would not purchase this product again as I feel it was an inferior product for R12 000.