Empty Promises!!!

So EXTREMELY frustrated and disappointed! I ordered a R43000 couch back in May and made sure with a consultant that it was in stock as my order was urgent. After a week they said it did not pass quality check and their next stock only arrives end June. I demanded a refund and they offered R1000 voucher to just stay on the waiting list which I accepted. Middle July already, they informed me they have stock and my couch is being mastergaurded. Just the next day all of a sudden the couch does not pass quality check again and new stock only arrives end July. Now I have to wait again! I did not sign up to wait 3 months and this after my order was urgent and I made sure there was stock in the firtst place! This is such bad client service it's not even funny! Empty promise after empty promise! Fed up to say the least! Now it's my problem! I'm sure they can't mastergaurd and damage the couch every time! My question about why it does not pass quality check is never answered! Will NEVER EVER be ordering from Cielo again!