RH
Roxanne H
1 reviews | Active since May 2024
24 May 2024, 10:24
Dont waste your time or money with Cielo Design Quarter!
Cielo Furniture in Design Quarter - Absolutely disappointed with the level of service - or lack thereof! I ordered and paid for a couch two weeks ago - and was completely messed around by them - the couch was then ready for collection in PE (I am in Johannesburg) - then had issues with transfer and was notified by sales that the couch was not in good condition (it was also Master guarded for protection) - and had to wait for another couch - Prudence Raseasala in Sales -no customer service and honestly no problem solving skills- useless to say the least !
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Replies (1)Cielo's replyOfficial
24 May 2024, 12:18Dear Roxanne,
Thank you for bringing this to our attention,
We sincerely apologize for the inconvenience caused by the delay in delivery and the lack of communication from our showroom staff.
A senior agent will call you shortly to address and attend to your query and provide the required feedback.
We apologize again for providing you with poor service and we will work timeously to resolve this for you.
Kind Regards
Customer Service Team
Thank you for bringing this to our attention,
We sincerely apologize for the inconvenience caused by the delay in delivery and the lack of communication from our showroom staff.
A senior agent will call you shortly to address and attend to your query and provide the required feedback.
We apologize again for providing you with poor service and we will work timeously to resolve this for you.
Kind Regards
Customer Service Team
Cielo's reply24 May 2024, 12:18
Official
Dear Roxanne,
Thank you for bringing this to our attention,
We sincerely apologize for the inconvenience caused by the delay in delivery and the lack of communication from our showroom staff.
A senior agent will call you shortly to address and attend to your query and provide the required feedback.
We apologize again for providing you with poor service and we will work timeously to resolve this for you.
Kind Regards
Customer Service Team
Thank you for bringing this to our attention,
We sincerely apologize for the inconvenience caused by the delay in delivery and the lack of communication from our showroom staff.
A senior agent will call you shortly to address and attend to your query and provide the required feedback.
We apologize again for providing you with poor service and we will work timeously to resolve this for you.
Kind Regards
Customer Service Team
