KK
Kabelo K
1 reviews | Active since Feb 2026
13 Feb 2026, 10:25
Don’t waste your money on cielo
This is one of the worst companies to deal with. They will, by all means, try not to take accountability for their mistakes. They display the best product in the shop, but deliver something completely different or a defective item. When it comes to delivery, their communication is even worse. Once they have dispatched your product through the courier company, it’s on you to follow up. If you’re lucky, you’ll get a response from the courier company. Cielo doesn’t seem to care that we buy products from them, not from the courier companies.
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Replies (1)Cielo's replyOfficial
13 Feb 2026, 11:02Dear Kabelo,
Thank you for your feedback. We sincerely apologise for the frustration and disappointment caused. This is not the level of service or quality we strive to provide. Our customer service team is urgently investigating and will contact you directly with an update.
Kind regards,
Customer Service Team
Thank you for your feedback. We sincerely apologise for the frustration and disappointment caused. This is not the level of service or quality we strive to provide. Our customer service team is urgently investigating and will contact you directly with an update.
Kind regards,
Customer Service Team
Cielo's reply13 Feb 2026, 11:02
Official
Dear Kabelo,
Thank you for your feedback. We sincerely apologise for the frustration and disappointment caused. This is not the level of service or quality we strive to provide. Our customer service team is urgently investigating and will contact you directly with an update.
Kind regards,
Customer Service Team
Thank you for your feedback. We sincerely apologise for the frustration and disappointment caused. This is not the level of service or quality we strive to provide. Our customer service team is urgently investigating and will contact you directly with an update.
Kind regards,
Customer Service Team
