Dont go near Cielo

I went to Cielo Brooklyn Square and chose an expensive leather couch. The sales assistant was very good, I bought the couch and paid in full. BUT that is where the service stopped. It took weeks for Cielo to contact me regarding ETA for my couch. When I queried the ETA, I was told the following ""Good Day, Kindly note that orders are planned in accordance to product performance and not necessarily “just to have stock". The supplier is being reviewed currently and once we’ve confirmed they can accommodate new orders for this year we will be able to provide an eta." If this is the case, keep the stock off the floor until you have developed a relationship with the supplier and keep customers out of it. Orders should be placed on sales!!! I then received a further email on ETA saying that the suppliers order book is full, and I could expect the couch at the end of January 2025. Come on... this renders Cielo's first response as ******* and a 3 month wait!!! If this is what you think your customers need after paying astronomical prices for service and a quality product, think again!!!