SC
Susan C
1 reviews | Active since Dec 2023
21 May 2024, 12:28
Don’t Demo
Bought a demo couch which was still very expensive. Couch arrived and looks like a pallet as stacked on it and the leather pockets are all flat very disappointing purchaser.
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Cielo's replyOfficial
21 May 2024, 12:55Dear Susan,
Thank you for bringing this to our attention,We're genuinely sorry to hear about your disappointing experience with the demo couch you purchased from us.
Your satisfaction is paramount, and we deeply regret if the condition of the couch upon arrival did not meet your expectations.Quality and presentation are fundamental to us, and we take your feedback seriously.
We'll investigate this matter internally and a Supervisor will contact you shortly.
Kind regards
Customer Service Team
Thank you for bringing this to our attention,We're genuinely sorry to hear about your disappointing experience with the demo couch you purchased from us.
Your satisfaction is paramount, and we deeply regret if the condition of the couch upon arrival did not meet your expectations.Quality and presentation are fundamental to us, and we take your feedback seriously.
We'll investigate this matter internally and a Supervisor will contact you shortly.
Kind regards
Customer Service Team
Cielo's reply21 May 2024, 12:55
Official
Dear Susan,
Thank you for bringing this to our attention,We're genuinely sorry to hear about your disappointing experience with the demo couch you purchased from us.
Your satisfaction is paramount, and we deeply regret if the condition of the couch upon arrival did not meet your expectations.Quality and presentation are fundamental to us, and we take your feedback seriously.
We'll investigate this matter internally and a Supervisor will contact you shortly.
Kind regards
Customer Service Team
Thank you for bringing this to our attention,We're genuinely sorry to hear about your disappointing experience with the demo couch you purchased from us.
Your satisfaction is paramount, and we deeply regret if the condition of the couch upon arrival did not meet your expectations.Quality and presentation are fundamental to us, and we take your feedback seriously.
We'll investigate this matter internally and a Supervisor will contact you shortly.
Kind regards
Customer Service Team