Doesn’t want to replace damaged products

I ordered a few products while I was outside of SA. When I returned to SA, I opened the products immediately to find out it has been damaged.

I have contacted Cielo Somerset West and spoke to a Customer Service Agent 6 times over the phone. I have send a few emails trying to get the right details to take this case up, because they refuse to replace it.

Cielo is an absolute ****! Don’t buy from them.

After-service is terrible and would love to give information rather than the person who handled this case.