1 reviews | Active since Aug 2013
DO NOT BUY FROM THE TERRIBLE STORE!!!
Worst online store ever. I would like to give them a 0 rating like ***. Ordered cookware on 25th May, the said ETA end June. Maruschka Brown emailed us and said it in her mail. End june comes my order is still on back order and I contact them and the then said end July. 2 days of July left and my order is still on back order. Guess what now, their website now says ETA is September. I just want my money back if I will not get my pots on the 31st july or latest the first week of August. I am fed up. Gatvol. I would never ever ever ever bu from this store or recommend them to anybody. This business is a complete fail. You will really hurt yourself buying from them and it's not worth the heartache. As for their reviews, its says slot. I should have started here before I made a purchase.
Please accept our sincere apologies for the inconvenience and any delay with the shipment of your cookware. We are extremely challenged by the local and global impact on trade during this crises, hence delay in our shipment and consignment of goods. We can assure you that we take every complaint seriously and that we are actively working on ways to meet our customers expectation.
Your Sales Agent will keep you informed as soon as your item arrives or as mentioned will oblige with your refund request.
We thank you for your patience and consideration in this regard.
Regards
Customer Care Department
Please accept our sincere apologies for the inconvenience and any delay with the shipment of your cookware. We are extremely challenged by the local and global impact on trade during this crises, hence delay in our shipment and consignment of goods. We can assure you that we take every complaint seriously and that we are actively working on ways to meet our customers expectation.
Your Sales Agent will keep you informed as soon as your item arrives or as mentioned will oblige with your refund request.
We thank you for your patience and consideration in this regard.
Regards
Customer Care Department