Do not buy from Cielo Online!
Please do not order for this company. I wish i read the reviews before placing an order online. I ordered a headboard and i was told it takes 14 days to deliver. When i check now they tell me that the headboard is still being manufactured and it takes 28 days. Then another 14 days to get it delivered.
Cielo does not have all the stock that they claim they have online!!! do not buy from them. You will not get your money back even, their process is long.
im still waiting for them to get back to me till today!
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Cielo's replyOfficial
05 Jun 2020, 11:22Dear Nqobile
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay regarding the manufacturing of your headboard. We can assure you that we take every complaint seriously and that we are actively working on ways to improve delivery and customer communication.
An agent will communicate directly with your for further details.
As a valued customer. We would like to thank you for your business and support.
Keep Well. Stay Safe,
Regards
Customer Care Department
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay regarding the manufacturing of your headboard. We can assure you that we take every complaint seriously and that we are actively working on ways to improve delivery and customer communication.
An agent will communicate directly with your for further details.
As a valued customer. We would like to thank you for your business and support.
Keep Well. Stay Safe,
Regards
Customer Care Department
Cielo's reply05 Jun 2020, 11:22
Official
Dear Nqobile
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay regarding the manufacturing of your headboard. We can assure you that we take every complaint seriously and that we are actively working on ways to improve delivery and customer communication.
An agent will communicate directly with your for further details.
As a valued customer. We would like to thank you for your business and support.
Keep Well. Stay Safe,
Regards
Customer Care Department
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay regarding the manufacturing of your headboard. We can assure you that we take every complaint seriously and that we are actively working on ways to improve delivery and customer communication.
An agent will communicate directly with your for further details.
As a valued customer. We would like to thank you for your business and support.
Keep Well. Stay Safe,
Regards
Customer Care Department