NJ
Nolithemba J
1 reviews | Active since Jul 2020
27 Jul 2020, 16:47
Dissatisfied customer
I am very disappointed with their poor service and customer care, that store in moffett on Main is a disaster, I will never recommend cielo to anybody.they must be taken to customer care training all of them they don’t know how to deal with customers
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Replies (1)
Cielo's replyOfficial
28 Jul 2020, 10:05Dear Nolithemba
Thank you for your review
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We will address your areas of concern.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department
Thank you for your review
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We will address your areas of concern.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department
Cielo's reply28 Jul 2020, 10:05
Official
Dear Nolithemba
Thank you for your review
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We will address your areas of concern.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department
Thank you for your review
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We will address your areas of concern.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department