Dissatisfaction and disappointment

I made a purchase on the 20th of October 2024, I received the order with broken chairs which I had to return. Second delivery came but one chair was again broken and was returned back. I still haven’t received the replacement of that chair up to today and been writing emails to enquire and I have been calling delivery company still no delivery has been made. I still do not know if I’ll ever I receive the chair or if it will be in good condition.