MG
Mbali G
1 reviews | Active since Dec 2024
11 Dec 2024, 05:23
Dissatisfaction
I am disappointed with how Cielo handled my order for the second time. They outsource their courier so whatever instructions you communicate to Cielo regarding the delivery the Courier is always not aware. I wish they would improve their communication with customers and Courier
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Replies (1)
Cielo's replyOfficial
11 Dec 2024, 09:49Dear Mbali,
We apologize for the issues you've faced with your order.
We understand your frustration with the communication between us and the courier, and we’re working to improve this process.
Thank you for your feedback and patience.
Kind Regards,
Customer Service Team.
We apologize for the issues you've faced with your order.
We understand your frustration with the communication between us and the courier, and we’re working to improve this process.
Thank you for your feedback and patience.
Kind Regards,
Customer Service Team.
Cielo's reply11 Dec 2024, 09:49
Official
Dear Mbali,
We apologize for the issues you've faced with your order.
We understand your frustration with the communication between us and the courier, and we’re working to improve this process.
Thank you for your feedback and patience.
Kind Regards,
Customer Service Team.
We apologize for the issues you've faced with your order.
We understand your frustration with the communication between us and the courier, and we’re working to improve this process.
Thank you for your feedback and patience.
Kind Regards,
Customer Service Team.