NZ
Nomalungelo Z
1 reviews | Active since Jul 2013
28 Jul 2022, 17:42
Disgusting service by the Sales Person Karabo!
Disgusting client service from Cielo on William Nicol. I Paid for my couches in full and have been chasing this store to deliver my couches. The Sales Person, Karabo just hung up on me because I am getting frustrated of chasing them??? When I called back he confirmed that he dropped it because I am getting frustrated on him and I don't have the right to be frustrated. What the hell? The attitude is appalling. They did not give me a specific date by which the couches will be delivered, all I wanted was a specific date to plan my movements, besides, I have already paid now they feel they should disrespect me???
Themba Nhlazane.
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Replies (1)Cielo's replyOfficial
29 Jul 2022, 07:59Dear Nomalungelo
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
We will investigate and update you regarding same. Your issue at hand will be given our utmost and urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Service
Cielo's reply29 Jul 2022, 07:59
Official
Dear Nomalungelo
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
We will investigate and update you regarding same. Your issue at hand will be given our utmost and urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Service
