LS
Livhuwani S
1 reviews | Active since Dec 2017
21 Jun 2020, 08:19
Disgusting service
Pathetic service I have received from you guys.. especially purchasing online.. I regret! I purchased a patio lounge set during the lockdown and I reported that the items you brought was incorrect imagine and L couch with one incorrect side, been communicating with Dayyanah Jaffa, he’s nolonger resounding..he only brought two ottomans that were missing and cushions... what about the correct side peace! Worse you send people to the house to come and collect the incorrect one but you don’t wAnt yo bring the correct one, I did not get that money I spent from a tree!’ #case number 51696
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Cielo's replyOfficial
22 Jun 2020, 11:12Dear Livhuwani
Thank you for your review
Please accept our sincere apologies for the inconvenience, any delay with the shipment of your order and for any lapse in communication on our part.
Please be assured that your order is in the process of being dispatched from the warehouse. The designated couriers will contact you with logistic details. We will expedite the delivery of your order.
An agent will revert back to you with details.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department
Thank you for your review
Please accept our sincere apologies for the inconvenience, any delay with the shipment of your order and for any lapse in communication on our part.
Please be assured that your order is in the process of being dispatched from the warehouse. The designated couriers will contact you with logistic details. We will expedite the delivery of your order.
An agent will revert back to you with details.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department
Cielo's reply22 Jun 2020, 11:12
Official
Dear Livhuwani
Thank you for your review
Please accept our sincere apologies for the inconvenience, any delay with the shipment of your order and for any lapse in communication on our part.
Please be assured that your order is in the process of being dispatched from the warehouse. The designated couriers will contact you with logistic details. We will expedite the delivery of your order.
An agent will revert back to you with details.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department
Thank you for your review
Please accept our sincere apologies for the inconvenience, any delay with the shipment of your order and for any lapse in communication on our part.
Please be assured that your order is in the process of being dispatched from the warehouse. The designated couriers will contact you with logistic details. We will expedite the delivery of your order.
An agent will revert back to you with details.
Thank you for your patience and consideration in this regard.
Keep Well. Stay Safe.
Regards
Customer Care Department