CT
Cathy T
1 reviews | Active since Jun 2019
03 Jun 2020, 13:54
Disgusting After Service
I am really disappointed in this company. We have sent back our Christopher set about 3-4 times already. They collected our last set in February and we have still not received our replacement. We have been sitting without our lounge suite since then which is really ridiculous. Please could someone contact me as nobody is even bothering to answer my emails.
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Replies (1)
Cielo's replyOfficial
03 Jun 2020, 18:48Dear Cathy
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Hope you find in order.
Keep Well. Stay Safe.
Warm Regards
Customer Service Department
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Hope you find in order.
Keep Well. Stay Safe.
Warm Regards
Customer Service Department
Cielo's reply03 Jun 2020, 18:48
Official
Dear Cathy
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Hope you find in order.
Keep Well. Stay Safe.
Warm Regards
Customer Service Department
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Hope you find in order.
Keep Well. Stay Safe.
Warm Regards
Customer Service Department