TN
Thanusha N
1 reviews | Active since Jul 2022
29 Jul 2022, 14:52
DISGUSTED!!!!!
THE AWARD FOR WORST SERVICE GOES TO CIELO!!! PLEASE SAVE YOUR TIME AND MONEY AND DO NOT PURCHASE ANYTHING FROM THIS DESPICABLE STORE!!!
R950 for delivery and 2 months waiting period and counting for an exchange of an absolute piece of **** mattress!!!! From an order of 3 items, 2 were incorrect and we still wait to date for the issue to be rectified.
DO NOT PURCHASE FROM CIELO!!!
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Cielo's replyOfficial
29 Jul 2022, 15:07Dear Th****ha
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We would like to apologize for the delay in having your issue resolved. After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your new items have been dispatched with the couriers. The agent will further engage you to finalize. Kindly accept our apologies for any inconvenience incurred. Kind RegardsCustomer Care
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We would like to apologize for the delay in having your issue resolved. After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your new items have been dispatched with the couriers. The agent will further engage you to finalize. Kindly accept our apologies for any inconvenience incurred. Kind RegardsCustomer Care
Cielo's reply29 Jul 2022, 15:07
Official
Dear Th****ha
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We would like to apologize for the delay in having your issue resolved. After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your new items have been dispatched with the couriers. The agent will further engage you to finalize. Kindly accept our apologies for any inconvenience incurred. Kind RegardsCustomer Care
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We would like to apologize for the delay in having your issue resolved. After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your new items have been dispatched with the couriers. The agent will further engage you to finalize. Kindly accept our apologies for any inconvenience incurred. Kind RegardsCustomer Care