DP
DIMITRA P
1 reviews | Active since Feb 2010
17 Nov 2020, 17:01
Disgraceful Aftersales Service
Aftersales service is disgraceful! I bought a problem, not a couch and a year later my issue cannot be resolved. I keep getting ignored and when I make a noise I am told someone will contact me...?! I am appalled by their service, nobody has contacted me or made any kind of effort... I am frustrated and angry that nobody cares!
Helpful (0)
Replies (1)0
Replies (1)
Cielo's replyOfficial
17 Nov 2020, 20:02Good day Dimitra,
I sincerely apologise for the inconvenience caused and for your terrible experience.
I will contact the persons' responsible and revert back to you with feedback.
I can assure you that we will handle this escalation with the utmost importance it deserves.
Kind regards,
Customer Care
I sincerely apologise for the inconvenience caused and for your terrible experience.
I will contact the persons' responsible and revert back to you with feedback.
I can assure you that we will handle this escalation with the utmost importance it deserves.
Kind regards,
Customer Care
Cielo's reply17 Nov 2020, 20:02
Official
Good day Dimitra,
I sincerely apologise for the inconvenience caused and for your terrible experience.
I will contact the persons' responsible and revert back to you with feedback.
I can assure you that we will handle this escalation with the utmost importance it deserves.
Kind regards,
Customer Care
I sincerely apologise for the inconvenience caused and for your terrible experience.
I will contact the persons' responsible and revert back to you with feedback.
I can assure you that we will handle this escalation with the utmost importance it deserves.
Kind regards,
Customer Care