Disastrous order originally placed over two years ago.

Firstly I would like to commend Nozuko Mlibali on her efficiency, dedication and making customer service her priority in following up and solving the issue with missing chairs from my order. Also would like to mention that Anna Loutsios who originally took my order two years ago is another employee of Wheco that priorities customer service. Well done to both ladies hope the company appreciates your dedication.

"Disaster order that was placed over two years ago, on 16 Nov 2017 QU170873 AL, with Anna Loutsios. I returned the entire order : Waldorf dining table and 8 chairs, due to shoddy workmanship. Replacement order on 15 Oct 2018 QU201024 eventually arrived in January 2019 with two missing chairs, it took one whole year to receive the two missing chairs which arrived in very poor condition (second hand obviously returned by another client), in exchange for the two chairs I was offered an insulting voucher for R500.00. Nozuko Mlibali fought for a total refund for the two chairs which were returned to Wheco, I have recently received my the refund thanks to Nokuko's dedication to customers satisfaction. After these experiences I would not consider ordering again from Cielo/Wheco. I wish that all the employee at Cielo/Wheco would have the same customer service standards as Nozuko and Anna. As I am presently overseas I can not give you a local SA cell contact number.