disappointment in Cielo's delivery process

Disappointed. I have always regarded Cielo as a company of a high calibre, however after receiving my delivery this afternoon, at first excited & wonderful anticipation of receiving your purchase, and they do have beautiful products I agree, I was truly disappointed in the delivery process, making a customer feel like after the purchase you basically mean nothing. On delivery they advised me that they don't assemble or move objects to the area required and there is another team that would do this, this btw was never advised during the purchasing period, I phoned the number, spoke to a consultant to inquire about the assistance to assemble and was basically told to read the T's and C's online as Cielo doesn't assemble and this needs to be taken up with our sales consultant. basically meaning -- thank you for your money and you're on your own now, Good luck and cheers. I have dealt with other furniture companies @home, Weylandts who have made the delivery process smooth and went through without a glitch, also going the extra mile and assisted with moving items to the designated area in the house without any effort, I expected the same from Cielo however to my disappointment did not meet the same standards. Safe to say I will now just pass by their store with sadness remembering the service I got, but if you do wish to purchase from them -- be sure to read the T's and C's of self assembly ;-) and transferring to the designated area, as they don't go further than just a drop off it seems.