MA
Madeleine A
1 reviews | Active since Mar 2014
26 Jun 2021, 12:12
DISAPPOINTED - "FAT SACK"
I bought a very large and expensive "fat sack"from Cielo last year - they use the polystyrine (regrind filling) and obviously it went flat quite quickly - on enquiring from them how I could get more filling - I was first shunted around to various departments (customer service could not help ) then finally quoted a price that is way more than you can buy the filling for online at other places. Comfyzacs (my sister has one) makes similar bags with a unique expandable inner substance which lasts much longer - and offers top up filling at any time FREE OF CHARGE to their customers - would advise people to consider Comfyzacs rather
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Replies (1)Cielo's replyOfficial
29 Jun 2021, 21:39Good day Madeleine,
We sincerely apologise for not meeting your expectations.
We hope to gain back your trust in the near future.
May you have a wonderful evening.
Kind regards,
Customer Care
We sincerely apologise for not meeting your expectations.
We hope to gain back your trust in the near future.
May you have a wonderful evening.
Kind regards,
Customer Care
Cielo's reply29 Jun 2021, 21:39
Official
Good day Madeleine,
We sincerely apologise for not meeting your expectations.
We hope to gain back your trust in the near future.
May you have a wonderful evening.
Kind regards,
Customer Care
We sincerely apologise for not meeting your expectations.
We hope to gain back your trust in the near future.
May you have a wonderful evening.
Kind regards,
Customer Care
