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Liza De Lange lizaswanepoel
1 reviews | Active since Apr 2024
02 Apr 2024, 19:39
Disappointed
I usually love Cielo's products. I ordered a sideboard but when it was delivered I discovered a crack in the cabinet. I informed them and the cabinet was picked up to be repaired. However, communication for repair from customer service was poor and the repair work was done TERRIBLY!!! I'm very disappointed.
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Cielo's replyOfficial
03 Apr 2024, 09:41Good day Liza,
We are sorry to hear about your recent experience with our product and repair service.
One of our customer care agents will be assisting you through this process and will try their best to facilitate the warranty process.
Thank you for your understanding and patience as we work to resolve this matter promptly.
Regards
Customer Care Services
We are sorry to hear about your recent experience with our product and repair service.
One of our customer care agents will be assisting you through this process and will try their best to facilitate the warranty process.
Thank you for your understanding and patience as we work to resolve this matter promptly.
Regards
Customer Care Services
Cielo's reply03 Apr 2024, 09:41
Official
Good day Liza,
We are sorry to hear about your recent experience with our product and repair service.
One of our customer care agents will be assisting you through this process and will try their best to facilitate the warranty process.
Thank you for your understanding and patience as we work to resolve this matter promptly.
Regards
Customer Care Services
We are sorry to hear about your recent experience with our product and repair service.
One of our customer care agents will be assisting you through this process and will try their best to facilitate the warranty process.
Thank you for your understanding and patience as we work to resolve this matter promptly.
Regards
Customer Care Services