SG
Siya G
1 reviews | Active since Jun 2022
14 Jun 2022, 08:15
Disappointed
My girlfriend called Ballito Junction store 3 weeks ago and had a few questions which was not answerd. Person I spoke to was a gentleman and he said she gonna send a quote and I did not get it. I tried many times after to talk to the manager because I was in a hurry to buy the couches and headboards and everytime I call the manager is never there or never takes my calls. I now ordered from UFO and decofern and am happy but this was very unpleasant and unprofessional. Never gonna support again.
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Replies (3)0
Replies (3)SG
Siya G's updateReviewer Update
14 Jun 2022, 08:18Email me on *** but I will never think of buying fom here agen
SG
Siya G's update14 Jun 2022, 08:18
Reviewer Update
Email me on *** but I will never think of buying fom here agen
Cielo's replyOfficial
14 Jun 2022, 08:22Dear Siya Trust my email finds you well. Thank you for your feedback on the service received. Without feedback from our customers, we will never know where we should improve. On behalf of Cielo and more specifically the Customer Care Department, please accept my apologies for any inconvenience caused and any lack of service on our part. Your feedback is well received. Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery. I have addressed your areas of concern and will endeavor to improve our customer service experience. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Kind RegardsCustomer Care
Cielo's reply14 Jun 2022, 08:22
Official
Dear Siya Trust my email finds you well. Thank you for your feedback on the service received. Without feedback from our customers, we will never know where we should improve. On behalf of Cielo and more specifically the Customer Care Department, please accept my apologies for any inconvenience caused and any lack of service on our part. Your feedback is well received. Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery. I have addressed your areas of concern and will endeavor to improve our customer service experience. We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Kind RegardsCustomer Care
SG
Siya G's updateReviewer Update
14 Jun 2022, 09:01When ur workers say they gona do something for us customers they must do it. But it's done now. The manager must be in question y the workers are not helpfull and y he is ignoring customers and is never in the store.
SG
Siya G's update14 Jun 2022, 09:01
Reviewer Update
When ur workers say they gona do something for us customers they must do it. But it's done now. The manager must be in question y the workers are not helpfull and y he is ignoring customers and is never in the store.